Thanks so much for buying direct! Here are some of the most
👉 Frequently Asked Questions 👈
If I buy an ebook or digital product, how do I read it? Or get it to my favorite device?
Your item is immediately delivered with an email from “help@bookfunnel.com” with a link to download it (or you can send it directly to your favorite device). If the email hasn’t arrived within ten minutes, please look for it in your Spam folder (or if you have Gmail, in your Promotions folder).
This email link is fresh for two weeks. If you took longer than that or just can’t find the email, your ebooks and audiobooks are available right now in your Bookfunnel library where every book you’ve ever gotten through Bookfunnel has been automatically and magically shelved for you to read right there in the library. Or download to any device. Anytime. Forever. Seriously.
Do this:
- Click here: my.bookfunnel.com
- Enter the email address you used during checkout.
- Enter a password of your choice (write it down for later). This password is the “key” to your library from now on.
I still can’t find my book though…
- Check your email again. Do you have more than one email address? The ebook or audiobook is delivered and linked to the email address you used at checkout.
- Check your library again. Have you used more than one email address over the years to collect books through bookfunnel? Surprise! You created a bookfunnel library for each of those email addresses. If you want those different libraries merged into a single library (so all of your ebooks are in one place), just email the super friendly folks at help@bookfunnel.com and they will take care of it!
For even more help with getting ebooks to your device, check https://getbookfunnel.com/ or email the happy helpers at help@bookfunnel.com.
👉 All digital sales are final. 👈
How do your paperbacks work?
Fun Fact: You can only purchase my paperbacks here or through Amazon. Same price.
Unless you happen to visit me in person at a book fair. Then you’ll get a discount!
We can both ship them to you free, although I am limited to the continental US and the Zon is limited to Prime. If you are a book hoarder from another border, please drop me a line to see whether I can accommodate your shipping zone for a fee. But I won’t ask you to sign up for the big box nonsense, charge you extra to get “free” shipping, use your info for marketing, or share it with the White House.
The Zon cannot send books signed, wrapped, and stickered. The Zon does not do a happy dance when your order comes in or a pristine quality check by hand before sending it gently on its way to you.
It can take up to 10-17 working days for your paperbacks to arrive via USPS, but they normally arrive in a week or so. You will get a tracking number. We can both accept returns if a product is damaged in shipment. We will both ask you for photos and proof.
But the Zon can’t hand deliver with a smile if you happen to be local.😊
And if you’d rather borrow them free, just ask you friendly librarian to add the series to their collection. They can purchase at a discount (they hate working with the Zon) by contacting me. Librarians are helping save the planet, one book at a time.
How does it help authors when I buy direct?
Purchasing direct supports my small business as a truly independent author — which is much appreciated! I take professional pride in what I do. Quality, integrity, and gratitude are the core values behind my brand.
If you buy direct, I get paid within hours or days, rather than months — which helps me create more books! Thank you! It keeps the middlemen from taking yet another slice of an already slim margin of profit. And this allows me to pass it forward to you with flash sales, gift cards, coupons, and other fancy fun. Yay!
How can I contact you with any more questions?
Please do let me know if anything is not clear or up to professional standards at Admin@JolieTunnell.com.
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By the way… what are cozy mysteries?
Best books ever! (But I’m biased.) First of all, a cozy mystery has no intimate scenes and very little violence or swearing. Mine add suspenseful and perilous climaxes, a dash of western grit, a flickering romance in the background, and turn-of-the-century sensibilities.
There is a murder mystery, but the murder is brief or unseen and involves the discovery of a body. The victim was usually disliked or an unpleasant person. Cozy authors often put people who have been mean to them in books as murder victims – or so I’ve heard. 😉
The main character is an amateur sleuth (cannot be a detective, private detective, police officer).
Cozies are usually set in a small town or a small community.
They are feel-good stories, light in tone, with some humor.
Cozies have happy endings.💕
The mysteries are clever and well-crafted, and the supporting characters are usually quirky.
Examples of well-known cozy mysteries:
Murder, She Wrote (TV)
Miss Scarlet and the Duke (TV)
Rosemary and Thyme (TV)
Madame Blanc Mysteries (TV)
Agatha Raisin (TV and books)
Father Brown (TV and books)
Aurora Teagarden (TV and books)
Agatha Christie’s Miss Marple (TV and books)
Nancy Drew (TV and books)