Thanks so much for buying direct! Here are some of the most
👉Frequently Asked Questions👈
If I buy an ebook or an audiobook, how do I read it? Or get it to my favorite device?
Once you purchase an ebook or audiobook, it is immediately delivered with an email from “help@bookfunnel.com” with a link to download it (or you can send it directly to your favorite device). If the email hasn’t arrived within ten minutes after purchase, please look for it in your Spam folder (or if you have Gmail, in your Promotions folder).
You have two weeks to claim it through this email, otherwise, your ebooks and audiobooks are always available in your Bookfunnel library where every book you’ve ever gotten through Bookfunnel has been automatically and magically shelved for you to read right there in the library. Or download to a device. Anytime. Forever. Seriously.
- Click here: my.bookfunnel.com
- Enter the email address you used during checkout.
- Enter a password of your choice (write it down for later). This password is the “key” to your library from now own.
I still can’t find my book though…
- Check your email again. Do you have more than one email address? The ebook or audiobook is delivered and linked to the email address you used at checkout.
- Check your library again. Have you used more than one email address over the years to collect books through bookfunnel? Surprise! You created a bookfunnel library for each of those email addresses. If you want those different libraries merged into a single library (so all of your ebooks are in one place), just email the super friendly folks at help@bookfunnel.com and they will take care of it!
For even more help with getting ebooks or audiobooks to your device, check https://getbookfunnel.com/ or email the happy helpers at help@bookfunnel.com.
If I buy a paperback, how long does it take to get to me?
At the moment, only orders placed to the continental US are supported, with apologies to the rest of the planet. If you are a book hoarder from another border, please drop me a line to see whether I can accommodate your purchase zone. Meanwhile, the Book Boutique is going up in baby steps, so stay tuned.
There is no option for ‘next day shipping’ though! Each book is printed on demand and sent to you from the independent printer I use right here in the US. It can take up to 10-17 working days for your paperbacks to arrive, but they usually arrive after a week or so. You will receive an email with a tracking number once your book ships.
Why would I buy a paperback from you when I can get it on one of the big online stores?
Great question! There is no way I can compete with the big online stores, so basically, you are supporting me as a truly independent author — which is much appreciated! I take professional pride in what I do. Quality, integrity, and gratitude are the core values behind my brand.
The paperbacks are identical to those purchased elsewhere in size and price, but higher quality. Because my products are created on demand, (unless there is a defective product or factory misprint) no returns, refunds, exchanges, or cancellations on paperback, ebook, audiobook, or other products are supported through my website.
👉 All sales are final. 👈
How does it help authors when I buy direct?
If you buy direct, I get paid within hours or days, rather than months — which helps me create more books! Thank you! It keeps the middlemen from taking yet another slice of an already slim margin of profit. And this allows me to pass it forward to you with flash sales, gift cards, coupons, and other fancy fun. Yay!
While authors love the big stores and you can still find my books there for convenience, it’s becoming pretty crowded on those sales pages. My direct store allows me to feature my products without having other products advertised against them.
How can I contact you with any more questions?
Please do let me know if anything is not clear or up to professional standards at Admin@JolieTunnell.com.
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By the way… what are cozy mysteries?
Best books ever! (But I’m biased.) First of all, a cozy mystery has no intimate scenes and very little violence or swearing. Mine add suspenseful and perilous climaxes, a dash of western flavor, a flickering romance in the background, and turn-of-the-century sensibilities.
There is a murder mystery, but the murder is brief or unseen and involves the discovery of a body. The victim was usually disliked or an unpleasant person. Cozy authors often put people who have been mean to them in books as murder victims – or so I’ve heard. 😉
The main character is an amateur sleuth (cannot be a detective, private detective, police officer).
Cozies are set in a small town or a small community.
They are feel-good stories, light in tone, with some humor.
Cozies have happy endings.💕
The mysteries are clever and well-crafted, and the supporting characters are usually quirky.
Examples of well-known cozy mysteries:
Murder, She Wrote (TV)
Rosemary and Thyme (TV)
Madame Blanc Mysteries (TV)
Agatha Raisin (TV and books)
Father Brown (TV and books)
Aurora Teagarden (TV and books)
Agatha Christie’s Miss Marple (TV and books)